Informativa sulle spedizioni

运输政策 / Shipping Policy

订单处理时间 / Order Processing Time 收到订单后，我们会在 1-3 个工作日内处理您的订单（周末和节假日除外）。订单截单时间 / Order Cut-off Time 每日下午 4:00 PM（GMT+8，北京时间） 前提交的订单将于当天开始处理；之后提交的订单将顺延至下一个工作日处理。 Orders are processed within 1-3 business days after receipt (excluding weekends and holidays).Orders placed before 4:00 PM (GMT+8, Beijing Time) each business day will begin processing the same day. Orders placed after this time will be processed the next business day.

发货地 / Shipping Origin

所有订单均从中国福建省泉州市仓库发出。

All orders are shipped from our warehouse in Quanzhou City, Fujian Province, China. International shipping times reflect transit from China to your destination country.

运费 / Shipping Costs 运费在结账时根据订单金额和目的地自动计算，具体如下：

热门国家（加拿大、法国、德国等）/ Hot Countries (Canada, France, Germany, etc.):

  • 标准配送（Standard Shipping）：$8.99（订单满 $50.00 免运费）
  • 优先配送（Premium Shipping）：$20.00（订单满 $150.00 免运费）
  • Standard Shipping: $8.99 (Free on orders over $50.00)
  • Premium Shipping: $20.00 (Free on orders over $150.00)

其他国家 / Other Countries:

  • 标准配送（Standard Shipping）：$9.99（订单满 $80.00 免运费）
  • 优先配送（Premium Shipping）：$20.00（订单满 $150.00 免运费）
  • Standard Shipping: $9.99 (Free on orders over $80.00)
  • Premium Shipping: $20.00 (Free on orders over $150.00)

运输时间 / Shipping Time

热门国家 / Hot Countries:

  • 标准配送：10-20 个工作日 / Standard Shipping: 10-20 business days
  • 优先配送：8-15 个工作日 / Premium Shipping: 8-15 business days

其他国家 / Other Countries:

  • 标准配送：12-20 个工作日 / Standard Shipping: 12-20 business days
  • 优先配送：8-15 个工作日 / Premium Shipping: 8-15 business days

物流跟踪 / Tracking Information 订单发货后，我们会通过电子邮件向您发送跟踪号码。您可以使用该号码在物流公司网站上查询包裹状态。 After shipment, we will send you a tracking number via email. You can use this number to track your package on the carrier's website.

国际运输与关税 / International Shipping & Customs 我们支持全球配送。请注意：

  • ⚠️ 进口关税与税费：国际订单到达目的地国家时，可能需要缴纳进口关税和税费。这些费用由您所在国家的海关部门决定，不包含在商品价格或运费中，需由买家自行承担。下单前请了解您所在国家的进口规定。
  • 海关清关可能导致超出预计时效的额外延误
  • 部分国家对特定商品可能有进口限制
  • 因海关扣押或没收导致的损失，我们不承担责任           

                🇪🇺 欧盟/欧洲经济区客户 — 关税与增值税重要说明 如您从欧盟或欧洲经济区                      （EEA）下单，请注意：

    • 包裹到达时，当地海关可能征收进口关税及增值税（VAT）。
    • 我们在结账时不收取 VAT，所有税费及关税由买家自行承担，需在收货时缴纳。
    • 发往欧盟/EEA 的订单需经过海关清关，可能造成额外延误。
    • 下单前建议了解您所在国家的进口规定及适用税率。
    • We ship worldwide. Please note:
    • ⚠️ Import Duties & Taxes: International orders may be subject to customs duties and import taxes upon arrival in your country. These fees are determined by your local customs authority and are NOT included in the product price or shipping cost. Please check your country's import regulations before ordering.
    • Customs clearance may cause additional delays beyond our estimated delivery times
    • Some countries may have import restrictions on certain products
    • We are not responsible for packages held or seized by customs
    • 🇪🇺 EU/EEA Customers – Important Notice on Import Duties & VAT If you are ordering from the European Union or European Economic Area (EEA), please be aware that:
      • Import duties and VAT (Value Added Tax) may be charged upon delivery by your local customs authority.
      • We do not collect VAT at checkout. All taxes and duties are the buyer's responsibility and are payable upon receipt of your order.
      • Orders shipped to EU/EEA countries are subject to customs clearance, which may cause additional delays.
      • We recommend checking your country's import regulations and applicable VAT rates before placing an order.

       

    配送问题 / Delivery Issues 如果您的订单在预计时间内未送达，或包裹在运输途中损坏，请联系我们：

    • 邮箱：sales3@qzfanlostar.com
    • WhatsApp：+86 19559565709

    If your order doesn't arrive within the estimated time or is damaged during shipping, please contact us:

    • Email: sales3@qzfanlostar.com
    • WhatsApp: +86 19559565709

    最后更新 / Last Updated: March 22, 2026