Privacy policy
Fanlosn Bags operates this store and website, including related information, content, features, tools, products, and services, to provide customers worldwide with online shopping services, wholesale products, and custom bag solutions.
Fanlosn Bags is an international trading company affiliated with bag manufacturing facilities in China. We work with manufacturing partners to provide custom bags, OEM/ODM services, and wholesale solutions for brands, retailers, distributors, promotional companies, and individual customers.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, use our services, place orders, request quotations, submit custom project inquiries, or communicate with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another individual.
Depending on how you interact with our website and services, we may collect the following types of personal information:
Contact Information
Including:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Company name
- Business contact information
Business and Custom Project Information
For customers requesting wholesale or OEM/ODM services, we may collect:
- Company information
- Industry information
- Product requirements
- Custom design details
- Material, color, size, logo, and packaging requirements
- Order quantity and project information
- Information submitted through quotation requests or inquiry forms
Payment and Transaction Information
Including:
- Payment details
- Transaction records
- Purchased products
- Order history
- Shipping information
Payment information is processed securely through third-party payment providers and is not stored directly by Fanlosn Bags.
Account Information
If you create an account, we may collect:
- Username
- Password
- Account preferences
- Saved information
Communication Information
Including information you provide when contacting us through:
- Contact forms
- Customer support communication
Device and Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website activity
- Pages visited
- Referral sources
- Interaction with our website
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you place an order, request a quotation, or contact us
- Automatically through our website and cookies
- Through Shopify and other service providers
- Through payment providers, logistics partners, and business partners when necessary
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyze website performance, and provide relevant services.
Cookies are small text files stored on your device.
We may use the following types of cookies:
Essential Cookies
Required for basic website functions, including shopping cart and checkout features.
Functional Cookies
Used to remember preferences such as language, currency, and browsing settings.
Analytics Cookies
Used to understand how visitors use our website, including tools such as Google Analytics.
Marketing Cookies
Used to provide relevant advertisements and measure advertising performance, including services such as Google Ads and other marketing platforms.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Provide and Improve Our Services
Including:
- Processing orders
- Managing payments
- Arranging shipping
- Providing customer support
- Improving website experience
- Managing customer accounts
Wholesale and Custom Manufacturing Services
Including:
- Responding to quotation requests
- Providing product recommendations
- Developing custom bag projects
- Preparing samples and production information
- Supporting OEM and ODM cooperation
Marketing and Communication
Including:
- Sending product updates
- Providing promotional information
- Sharing relevant business information
You may unsubscribe from marketing emails at any time.
Security and Fraud Prevention
Including:
- Protecting our website
- Verifying transactions
- Preventing fraudulent activities
Legal Compliance
Including:
- Meeting legal requirements
- Responding to lawful requests
- Protecting our rights and interests
How We Disclose Personal Information
We may disclose your personal information to trusted third parties for legitimate business purposes, including:
Service Providers
Such as:
- Shopify
- Payment processors
- Shipping and logistics providers
- Website hosting providers
- Analytics providers
- Customer support services
Manufacturing and Business Partners
When necessary to provide custom products, OEM/ODM services, quality control, production support, or order fulfillment.
Business Transactions
In connection with business activities such as mergers, acquisitions, restructuring, or other legal business changes.
Legal Requirements
When required by applicable laws, regulations, or legal processes.
Relationship with Shopify
Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell products and provide services to customers.
Shopify may collect and process personal information related to your use of our website and services.
For more information about Shopify's privacy practices, please visit:
https://www.shopify.com/legal/privacy
Third-Party Websites and Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security policies, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children's Data
Our services are not intended for children.
We do not knowingly collect personal information from children under the applicable legal age.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
Security and Retention of Your Information
We take reasonable measures to protect your personal information.
However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Right to Access
You may request access to the personal information we hold about you.
Right to Correction
You may request correction of inaccurate information.
Right to Deletion
You may request deletion of your personal information where applicable.
Right to Data Portability
You may request a copy of your personal information.
Right to Opt Out
You may choose to opt out of certain marketing communications or targeted advertising.
Managing Communication Preferences
You can unsubscribe from promotional emails by using the unsubscribe link included in our emails.
Customers located in the European Economic Area (EEA) or the United Kingdom may also have additional rights under applicable data protection laws, including the right to object to processing and withdraw consent where applicable.
Complaints
If you have concerns about how we process your personal information, please contact us using the information below.
Depending on your location, you may also have the right to submit a complaint to your local data protection authority.
International Data Transfers
Because we operate internationally, your personal information may be transferred, stored, or processed outside your country of residence.
When transferring personal information internationally, we take appropriate measures to protect your information in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last updated" date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Company Name:
Quanzhou Fanlostar Int'l Co., Ltd.
Email:
sales3@qzfanlostar.com
Phone / WhatsApp:
+86 18659847284
Website:
https://qzfanlostar.com
Business Address:
Room 606, Building 4, Xuefu Shangcheng, Chengdong Street, Fengze District, Quanzhou City, Fujian Province 362011, China
For applicable data protection laws, Fanlosn Bags acts as the data controller of your personal information.