Shipping policy

Shipping Policy

Last Updated: March 22, 2026

Shipping Overview

At Fanlosn Bags, we provide worldwide shipping solutions for retail customers, wholesale buyers, and OEM/ODM business partners.

Orders are shipped from China and delivered through reliable international logistics providers.

Shipping methods and delivery times may vary depending on:

  • Order type
  • Product quantity
  • Destination country
  • Shipping method selected
  • Customs clearance requirements

Order Processing Time

Retail Orders

For ready-to-ship products, orders are usually processed within:

1–3 business days

after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Wholesale & Custom Orders

For wholesale orders and OEM/ODM projects, processing time depends on:

  • Product development requirements
  • Sample approval
  • Order quantity
  • Production schedule

Production timelines will be confirmed separately during quotation and order confirmation.


Shipping Origin

All orders are shipped from:

Quanzhou City, Fujian Province, China

Fanlosn Bags works with international logistics providers to arrange delivery to customers worldwide.


Shipping Methods

Depending on the order type and destination, available shipping methods may include:

Express Shipping

Suitable for:

  • Samples
  • Small orders
  • Urgent shipments

Common carriers include:

  • DHL
  • FedEx
  • UPS
  • Other international express services

Estimated delivery time:

5–10 business days

(depending on destination and customs clearance)


Air Freight

Suitable for:

  • Medium-size wholesale orders
  • Faster bulk delivery requirements

Estimated delivery time:

7–15 business days


Sea Freight

Suitable for:

  • Large wholesale orders
  • OEM/ODM bulk production orders

Estimated delivery time:

25–45 business days

depending on destination port and customs clearance.


Shipping Costs

Retail Orders

Shipping costs are calculated during checkout based on:

  • Destination country
  • Package weight
  • Package size
  • Shipping method selected

The available shipping options and costs will be displayed before payment.


Wholesale & Custom Orders

For bulk orders and OEM/ODM projects, shipping costs are calculated separately based on:

  • Order quantity
  • Carton volume
  • Shipping method
  • Destination address

Our team will provide shipping quotations together with product pricing.


Tracking Information

Once your order has been shipped, we will provide tracking information through email or other communication methods.

You may use the tracking number provided to check shipment progress through the carrier's tracking system.

Please note that tracking updates may be delayed during international transportation or customs processing.


International Shipping & Customs

We ship products worldwide.

Please note:

Import Duties and Taxes

International shipments may be subject to:

  • Import duties
  • Customs fees
  • VAT
  • Other local taxes

These charges are determined by the customs authority of the destination country and are the responsibility of the buyer unless otherwise agreed.

Fanlosn Bags does not collect or pay destination import taxes on behalf of customers.


Customs Clearance

International shipments may experience delays due to:

  • Customs inspections
  • Documentation requirements
  • Import regulations
  • Local government procedures

Fanlosn Bags is not responsible for delays caused by customs authorities.


Import Restrictions

Customers are responsible for checking whether products can be legally imported into their country before placing an order.

We are not responsible for losses caused by customs rejection, seizure, or restrictions caused by local regulations.


EU / EEA Customers – VAT and Import Notice

Customers from the European Union or European Economic Area (EEA) should be aware that:

  • Import VAT and customs duties may apply depending on local regulations.
  • Taxes and duties are the responsibility of the buyer unless otherwise agreed.
  • Customs clearance may cause additional delivery delays.

We recommend checking applicable import requirements before placing an order.


Delivery Issues

If your order:

  • Does not arrive within the estimated delivery timeframe
  • Arrives damaged
  • Has incorrect delivery information

please contact us as soon as possible.

Contact Information:

Email:

WhatsApp:

For damaged packages, please provide:

  • Order number
  • Photos of the package
  • Photos of the damaged products

so our team can assist you.


Address Accuracy

Customers are responsible for providing accurate shipping information.

If an order is delayed, returned, or lost due to incorrect address information provided by the customer, additional shipping costs may apply.


Contact Us

Company Name:
Quanzhou Fanlostar Int'l Co., Ltd.

Email: sales3@qzfanlostar.com

WhatsApp: +86 18659847284

Website:
https://qzfanlostar.com

Business Address:
Room 606, Building 4, Xuefu Shangcheng, Chengdong Street, Fengze District, Quanzhou City, Fujian Province 362011, China